PrivX™ OT Case Study - Marine Vessel Operator
A Marine Vessel Operator Secures Remote Access for Diagnostics, Maintenance and IoT Data Collection
A Marine Vessel Operator Secures Remote Access for Diagnostics, Maintenance and IoT Data Collection
Customer
The customer is a global shipping company with a current fleet of over 100 ships and expanding. Since the fleet is travelling on the seas all over the world, the customer wants to stay up-to-date on the operational capability of the fleet and to pre-empt any potential problems by running regular diagnostics, remote mainatenance and troubleshooting on the ships.
Customer challenge - VPN limitations
To remedy, the customer tried using a VPN for remote diagnostic but soon encountered the following challenges:- Limited transparency into remote access without visibility into the sessions
- The VPN connections to the ship networks were always on
- Indiscriminate access to all areas once logged in to the VPN service
- Untracked and unidentified connections to the ship subsystems
- Shared accounts and manually managed access credentials
- Scalability, connectivity and performance issues
PrivX OT deployment in the customer environment
As the customer already had a well-thought-out technical infrastructure where the connections to the ships were made through a combination of the Amazon cloud and a satellite, it was important the deployed solution could fit into the existing infrastructure effortlessly.
- PrivX was integrated with multiple IAMs and ADs to always link an ID to a role for each session.
- PrivX offers multiple authentication methods, including:
- AD/LDAP user & password
- Local user & password
- OpenID Connect
- MFA (TOTP & Biometric)
- Passkeys / FIDO2
- TLS client certificate
- SSH public key
- External JSON web token
- PrivX Authorizer
- PrivX stores and rotates the credentials needed for access or enables passwordless access. Credentials are vaulted and rotated after use, or in the case of passwordless access, the user never even sees or handles any credentials.
- After authentication, PrivX automatically maps the identity to the right role for access.
- The user (maintenance engineer, vendor engineer, ship technician, etc.) only sees a list of available targets based on the role – and nothing else.
- The user selects the target from the list and gets access to it. The target can be a single application, sensor, entire server, depending on the task at hand. The actions the user is allowed to perform can be restricted as necessary.
Using PrivX Extenders, it is possible to connect to hosts without public IP addresses in Virtual Private Cloud (VPC), firewalled private networks or virtual private clouds. - All sessions produce an audit trail. For the most important connections, session recording or live monitoring is available. It also possible to require external authorization by the site admin for critical sessions.
- After the session is over, offboarding is automatic. Every session is verified each time it is made, in a just-in-time (JIT) fashion to align with the Zero Trust security framework.
Securing ships sailing at seven seas - benefits
Debugging and remote maintenance can be done remotely and securely regardless of the location of the ship or the technician.
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PrivX OT is the centralized access gateway for the entire fleet. Any employee or third party gets access from any location to an individual ship in a uniform, controlled way.
PrivX PAM technology comes in different flavors
PAM for industrial automation and manufacturing businesses
PrivX OT Edition
Go beyond mere secure remote access (SRA) with a full-scale OT access management solution.
PrivX OT provides on- and off-site secure access to modern IT/OT targets in hybrid environments.
PAM for managed hosts and multi-tenant environments
PrivX MSP Edition
Grant secure access for multiple roles to multi-tenant customer environments and managed hosts.
Demonstrate proper access governance to your customers with audit trails of all activities.
passwordless and keyless access
Zero Trust, Just-in-Time Access Management
Manage encryption keys and passwords from a single pane of glass. Start small or go to enterprise scale.
Then, radically reduce the number of encryption keys and passwords to manage with credential-less authentication.
